Privacy Policy

Privacy Policy

At Ash & Ether, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, billing address, shipping address, email, and phone number.

  • Order Information: Products ordered, payment information (processed securely), and transaction details.

  • Device Information: IP address, browser type, time zone, cookies, and browsing behavior.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you

  • Provide customer support

  • Screen orders for potential fraud

  • Improve and optimize our website

3. Sharing Your Personal Information

We share your information with third parties only when necessary, such as:

  • Shopify: To power our online store

  • Payment Processors: To securely complete transactions

  • Shipping Providers: To deliver your orders

  • Analytics Services: To help us understand website usage

We never sell or rent your personal information.

4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to or restrict data processing

5. Data Retention

We retain your order information for our records unless and until you request its deletion.

6. Security

We use industry-standard security measures to safeguard your personal data. However, no method of transmission over the internet is completely secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here.

8. Contact Us

If you have questions or concerns about this policy, please contact us